Many business owners are deciding to use hosted PBX Melbourne because they offer the benefit of being cost-effective. In fact, many businesses today opt for hosted PBX, which is essentially the virtual private network (VPN) system which enables you to reduce your downtime and costs significantly. With the increase in usage of these systems, hosted PBX is more popular.
The main benefit of having hosted PBX Melbourne is that you can avail of a dedicated IP address from the provider to connect your business’s phone system to the internet. With this IP address, your calls are routed to an international VoIP server which will then make the call to the local telephone number. Some providers will help you in adding additional phone lines or a second Ethernet cable to connect the phone systems to the internet and vice versa. This will allow you to reduce your costs significantly.
The process of using hosted PBX is actually quite simple and easy. You just need to register at any reputed online service provider, provide them with your business’s information like name, address, contact numbers and other details, and wait for the hosting service provider to deliver your required service. You can also enjoy various other features like unlimited calls, multiple phone extensions and voicemail facility.
When you have a hosted PBX system in place, it will be automatically connected to the internet, which will give you access to different Internet services like e-mail, instant messaging (IM), etc. which will enable you to do all your business work from anywhere. With this type of system, you can also access your computer and your e-mails from the same IP address, as it will be forwarded through the internet to your company’s server.
Some companies provide you with phone systems which can be used to manage other aspects of your business as well such as billing, sales and promotions, customer support, order processing and more. The advantage of having these phone systems in place is that you will be able to save your time and money on the administration of these functions by yourself. Suppose there are any technical problems in the system. In that case, the hosting service provider will take care of them for you, thereby reducing the stress associated with managing these issues.
You can opt for hosted PBX Melbourne service if you are running a small scale business or a small-scale business that has only a few employees. In this case, you do not require such a colossal telephone system installed in the office. However, it is better to have an extensive phone system installed in case of a larger company or businesses that are run by several individuals. Although it is more expensive than other methods, it does provide a lot of benefits which are beneficial in terms of cost management, increased efficiency, and greater productivity.